COVID-19 - Update

Kitchen equipment service and maintenance contracts

Avoid loss of earnings from unwanted kitchen breakdowns. Certa Service provide a full range of tailored kitchen equipment service and maintenance packages for your kitchen and ultimately, peace of mind.

Inspecting and servicing restaurant equipment

Benefits of a service contract

No chef wants the nightmare scenario of the breakdown of vital kitchen equipment. Planned preventative maintenance on a regular basis will avoid unwanted kitchen downtime and can be factored into your monthly budget to avoid any nasty surprises from the breakdown of vital kit.

We understand that no kitchen is the same, so we offer a full range of pre-planned maintenance packages (PPM) to suit any type of commercial kitchen or budget from small independent restaurants to commercial catering. We offer kitchen equipment service and maintenance to an impressive array of dining establishments who continue to trust us to maintain their kitchen equipment. Our engineers will come out and regularly test and service your kitchen equipment and repair or replace any parts before they wear out or malfunction. This includes the servicing of ovens, refrigeration units and chillers, air conditioning units, ice machines, and all other commercial kitchen equipment.

Regular testing of commercial food equipment will also ensure it meets all health and safety regulations and we also have the certification to offer the testing of gas appliances.

Avoid nasty surprises and prevent kitchen downtime”

Reduce your costs

  • Eradicate equipment costs
  • Lower energy
  • Prevent loss of earnings
  • Avoid breakdown costs

Protect your reputation

  • Keep your kitchen running and your customers happy
  • Highlight any training issues
  • CSR
  • Reduce risk

Maximise operations

  • Reduce kitchen down times
  • Increase lifespan of appliances
  • Avoid unexpected equipment failures
  • Grow your business knowing you can work to full capacity

Be fully Compliant

  • Safer environment for staff
  • Kitchen safety cert/comp

Our Contracts

Whatever your kitchen or budget requirements, we have a service contract that will suit your needs. From a basic service to a fully customised maintenance package; our engineers will ensure your kitchen equipment performs at it should.

Basic
  • FULL SERVICE
  • Office available Mon-Fri  (9am-5pm)
  • Ad-hoc use of emergency breakdown team
  • Asset tagging we report logging
  • Equipment performance check
Custom
  • FULL SERVICE WITH MULTIPLE VISITS
  • Office available Mon – Fri  (9am-5pm)
  • Out of hours emergency dedicated line
  • Ad-hoc use of emergency breakdown team
  • Asset tagging report logging
  • Equipment performance check
  • Discounted labour rates
  • On-site spares recommendations with discounted rates
  • Capex forecasting
  • Payment monthly or quarterly
  • Include all the following equipment including; refrigeration, extraction, air-con, prime cooking equipment, vacuum packing machine etc
  • Tailored van stock of spares
  • Gas safety certificates
  • Hygiene certificates

Book a call

Please give us a call so that we can discuss an appropriate service contract that is right for your requirements.

Frequently asked questions

If you’re not sure where to start, here are some questions we get asked a lot.

  • Why should I get a service contract?

    By signing up to our service contracts not only will you have piece of mind that your equipment is being regularly maintained and less likely to fail, you will also get preferential rates on any calls outs you do have to place between services. These reduced call out fees are reserved for our contract customers and mean you are getting the best possible value we can offer. You will also get reduced rates on any parts required.

     

  • What does a maintenance visit include?

    The engineer will check over all equipment that is included in the contract. For gas items he will check pilots, remove any blockages found, tighten thermocouples and check all pipework is free from leaks. He will make sure all thermostats are working as they should be and units are reaching the right temperatures. All refrigeration contracts will include a condenser clean for each unit.

  • Can I cancel a contract?

    Yes there is a three month cancellation notice period, required in writing to the company.

     

  • My equipment is new and under warranty, do I still need a service contract?

    Even with warranty this will normally only cover you for breakdowns, so it is still worthwhile having a service contract in place for your regular maintenance, this helps to keep your kitchen working as smoothly as possible. Check the terms and conditions of your warranty, some may only be valid if you have a regular maintenance contract in place.

Still got questions?

Were here to help

Call us Monday – Friday: 09:00 – 17:30

03333 580 395